To become the preferred supplier of products and solutions for our clients, in the target segments of our company, through:
1) The marketing of the best quality products for specific and general purpose.
2) The best standards of complete deliveries and on time.
3) The deployment of the best service offers according to the real needs of our customers.
4) The adequacy of the total cost of ownership of the proposed solution to what is fair, at the discretion of our customers.
Become the best channel to represent our national and international partners, which will be the most agile, innovative, responsible and technically most advanced in their product line. This through:
1) The unrestricted technical support in the implementation on floor of the recommended products.
2) Unconditional respect to commercial terms and application techniques.
3) The best and most responsible management of the assets dedicated to each project.
4) The most just and transparent relationship, with a permanent sense of win-win.
To become the best employer in the sector for our employees and for our shareholders, its most profitable and satisfactory investment, through a long-term vision focused on:
1) An excellent performance of the indicators of profitability, safety and sustainability of the business.
2) A relentless follow-up to the development plans of our employees and their mobility within the organization.
3) An unquestionable commitment to business ethics, commitment to meeting objectives and confidence in the ability and good judgment of our employees and related parties.
Omni Lubes as an important member of our client's team to achieve their strategic savings and productivity projects. As well as the creation of a well-structured organization that turns the ideas of the clients into tangible projects with the expected results.
To fulfill its mission, Omni Lubes has a series of strengths that differentiate it from the rest.
The best informed, fastest and best-balanced solution in cost to keep working your manufacturing processes and your operations in plant.
A unique high performance product line that combines only the best brands in its specialty areas.
Fast delivery response and easy customer service processes.
Advanced web tools specifically designed to cover all your information needs.
Availability of technical staff 24 hours a day, 7 days a week, throughout the year.
We are committed to Complying with the Requirements of our Clients and Stakeholders through the Continuous Improvement of the Quality Management System.
The highest accessibility of any level of the organization of our customers to the areas of service and administration of Omni Lubes, guaranteeing a fast and accurate response at all times.
The most frequent and complete deliveries, based on a unique combination of own and external transport units that offers the highest flexibility, availability and safety in the transportation of our products. Omni Lubes tracks the location of its units with high frequency to guarantee the arrival and entry to unloading yards and platforms, in a timely manner.
The highest standard of service since from the management of the company, through our sales staff and technical service staff and deliveries, employees are certified in terms of customer service, time management and quality of service, among other subjects.
Information resources without parallel in the industry. Omni Lubes has proposed to lead the use of information technologies in its sector, during the different phases in the recommendation, application and maintenance of its products, for the benefit of its customers. Thus, through tools of analysis, monitoring and control in real time and with repositories of individual information unique in the industry, Omni Lubes will be placed at the forefront of knowledge.
Impeccable corporate attention to key accounts, since Omni Lubes has adopted the concepts and philosophy of attention to key accounts since its inception. With this we achieve that the short- and long-term strategies of our global clients and / or multi-site, materialize through a multi-contact relationship, of type 'Diamond'.
Plant support services to achieve the success of the lubrication initiatives, among others, proposed by Omni Lubes, ranging from cleaning the systems, recording the performance of the products, to recycling the waste.
Omnilubes maintains valuable documentation tools and an invariable monitoring of the performance of our products, comparing and analyzing our observations with the metrology, tooling, maintenance and ecology departments, to ensure that the reports issued describe in a perfect way the performance advances to floor level. With this, Omni Lubes constructs its reports, which in some cases and with the approval of the client, become Case Studies for publication.
Our commitment to service with relentless precision, timely and accurate, will meet the needs of our customers and stakeholders, in order to become the most preferred solution provider in all aspects related to our line of business. Friendship, personal touch and mutual trust are the elements that will contribute to our relationship with our customers exceeding their expectations.
The Omni Lubes team understands the importance of trust and will respect the law in all the countries where we operate, not only to comply with the regulations applicable to any national company in the industry, but also to enforce the company's policies in relation to ethical behavior, safety, environmental protection and social responsibility.
The Omni Lubes team will encourage and reward individuals who find new and imaginative solutions that improve the performance of our products and the productivity of our customers, while at the same time being friendly to the environment. Omni Lubes will encourage the creation of new enterprises that will be supported throughout their maturation cycle, by our company.
The Omni Lubes team and its information systems will become the most technically advanced and will make a difference in the market providing a complete cycle of learning, evaluation and education on the development of solutions with customers in an efficient and timely manner.